Total Quality Service
Total Quality Service
Customer Satisfaction
Customer Satisfaction
Involving Everyone
Involving Everyone
Continuous Improvement
Continuous Improvement
At Colvin Technologies, our definition of quality is to meet the customer needs and expectations the first time and every time. Total Quality Service (TQS) is a modern, customer-focused system of interaction for continuously improving government services.
At Colvin Technologies, our definition of quality is to meet the customer needs and expectations the first time and every time. Total Quality Service (TQS) is a modern, customer-focused system of interaction for continuously improving government services.
Within TQS we practice:
Within TQS we practice:
- Top management leadership and support
- Strategic planning
- Focus on the Customer (Citizens and Community)
- Commitment to Training and Recognition